What’s Not in My Wallet?


I’d can’t even fathom how many acres of land that Capital One has deforested over the years as a result of its relentless direct-mail efforts.

So now they’d like me to “save the trees” by managing my account online? 

This is the kind of “faux green” marketing that should turn a CEO’s face red. And it’s just one more reason that you won’t find my long-inactive Capital One card in my wallet.